Officine Superbike is one of the trade names of A Street S.r.l., which is responsible for data control for the protection of personal information provided by users. We are an Italian company, and our address is: Via Reiss Romoli 122/10, Turin.
PRIVACY CONTACTS
For any questions, comments, and/or requests regarding the privacy policy or if you wish to file a complaint related to it, please contact our data protection officer by sending an email to pdp@astreet.it.
ACCESSING, MODIFYING, AND DELETING INFORMATION
You can access your information at any time. To modify or delete it you can send an email to customercare@officinesuperbike.it. However, A Street has the right to retain transaction records for legal purposes, and they will be kept for the period indicated in the next point “HOW LONG DOES A STREET KEEP INFORMATION.”
PROTECTION OF INFORMATION
We protect data security during transmission using Secure Sockets Layer (SSL) encryption software. Our websites use the latest procedures to protect the personal information of each user. We have implemented all necessary security measures in our offices to prevent loss, misuse, or alteration of the information provided by each user.
USE OF COOKIES
Upon first access to our website, users will be asked to accept cookies. The use of cookies allows us to track the current purchase session, personalize the experience, save items in the cart, and attempt to show users more relevant online advertisements.
WHAT ARE COOKIES
Cookies are small pieces of information sent to the user’s computer, mobile, or other devices during their visit to the website. They are sent from the web server to the browser to allow the server to collect information from the browser and recognize the device in future visits.
- If you accept cookies, you authorize A Street S.r.l. to use your personal data for these purposes.
- If you do not accept cookies, website functionality will be severely limited.
It is possible to disable cookies; for the procedure, consult the help menu in your browser. However, as mentioned earlier, if cookies are not accepted, the experience on our website may be less engaging and satisfying, and it will not be possible to purchase products available on our site.
There are 4 categories of cookies:
- Category 1: Absolutely Necessary
Essential for the website to offer the requested services, such as storing items in the cart.
- Category 2: Performance
Useful for collecting anonymous information about the use of the site by visitors, aggregated with that of other users. They allow A Street to improve the site’s operation. Google Analytics helps us understand how customers reach our website and how they use it. Key data to highlight the areas where it is necessary for us to implement improvements. These cookies never disclose personal information that allows the identification of the user; however, third-party providers such as Google may associate this data with other personal data already in their possession regarding the user.
- Category 3: Functional
Store user choices regarding language, size, color, or product line. Normally used to offer a more personalized and enjoyable experience, making the visit to the site tailored to personal interests. All of this information, aggregated anonymously with that of other users, allows for the improvement of the website’s functionality.
- Category 4: Targeted for Advertising Purposes
Collect information about user browsing habits to propose advertising proposals that may be of interest. They store the visited websites, sharing this information with other parties such as advertisers.
SHARING OF INFORMATION
A Street S.r.l. will not disclose personal data to third parties, except for:
- User choice to receive marketing communications. In this case, we may share personal information with third-party service providers who handle email distribution or digital marketing services.
- We must necessarily provide user personal data to our business partners who handle orders, logistics, distribution, and other services necessary for order processing, product shipment, and customer service.
- We may provide user personal data to agencies that may contact the user by email or phone to request feedback and/or opinions on our products, services, and website. These disclosures will be made in accordance with the requirements of personal data protection regulations.
- We may use information for statistical purposes to monitor website usage to develop and improve the services offered.
UNSUBSCRIBE
At any time, you can decide to stop receiving our marketing communications by unsubscribing in the following ways:
- By sending an email to customercare@officinesuperbike.it with the subject “unsubscribe.”
- With a simple click on “unsubscribe” in the received marketing emails.
- From your account on the website by modifying its details.
Unsubscribing may take up to 5 days.
FOR HOW LONG A STREET RETAINS INFORMATION
A Street will retain personal information as indicated below:
Website:
Data used to create an account on one of our websites will be stored for three years from the last order in the database of our site. For users who use the guest payment option without creating their account, A Street will keep personal data in the site database for 90 days.
Order-related data will be kept for seven years.
Digital Receipts: Personal data will be retained for seven years.
Contests and Promotions:
At the end of any contest or promotion, personal data is deleted.
Customer Service:
A Street’s Customer Service will retain personal data for seven years.
HOW THE INFORMATION IS USED
Website:
If a purchase is made or an account is created through one of the websites, the user’s personal data will be used for the following activities:
- Order processing;
- Communication with the customer;
- Communication with the courier on where to ship the products;
- Keeping the user’s account updated;
- Safeguarding against potential fraudulent activities;
- Communicating information about purchases made;
- Market research;
- Monitoring the user’s browsing history on our site.
Digital Receipts: If there is a need to receive digital receipts, A Street will use personal data to send the electronic receipt for purchased products.
Contests and Promotions: In case of participation in one of our contests or promotions, we will use personal data to manage the contest or promotion.
Customer Service: In case of contact with our Customer Service, we will use personal data to examine and provide a prompt and effective response to the received request.
Direct Marketing: If accepted, A Street will use personal data to inform the user about products from its brands, in this case, Officine Superbike, and any promotions, contests, and special offers that may be of interest.